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Thalliki Vandanam Grievance Status: How to Check & File a Complaint Online

Thalliki Vandanam Grievance

To check your Thalliki Vandanam grievance status, visit bm-sgsw.ap.gov.in/BM/Grievancestatus , choose to search by your Aadhaar number or Grievance ID, enter it, and click “Check Status” — your full grievance record appears instantly, with no OTP needed. To file a grievance, visit your Grama/Ward Secretariat with your Aadhaar and documents, and the staff (DA/WEDPS) will raise it through the NBM portal. Grievances are commonly filed when a child is eligible but missing from the list, has wrong bank details, or shows “Not in Database”.

What is a Thalliki Vandanam Grievance?

The Thalliki Vandanam Scheme gives ₹13,000 (out of ₹15,000 sanctioned) to mothers of students from Class 1 to 12 in Andhra Pradesh. A grievance is an official complaint you raise when you believe you are eligible but did not get the benefit, or when there is an error in your record.

“Grievance status” simply means checking whether your complaint is received, under process, or resolved. You can file a grievance at your Secretariat and then track its status online any time.

Thalliki Vandanam Grievance Overview

DetailInformation
Scheme NameThalliki Vandanam (Salute to Mother)
StateAndhra Pradesh
Grievance Status Portalbm-sgsw.ap.gov.in/BM/Grievancestatus
Search ByAadhaar number or Grievance ID
OTP Needed for Status?No
Where to FileGrama/Ward Secretariat (DA/WEDPS via NBM)
EscalationMEO → DEO → PGRS / Spandana → Collector
Detail+91 95523 00009

How to Check Thalliki Vandanam Grievance Status Online (Step-by-Step)

You can check your grievance status without an OTP. Follow the steps below: 

  1. Step 1: Visit the official grievance status page at bm-sgsw.ap.gov.in/BM/Grievancestatus .
  2. Step 2: Choose your search method — either Aadhaar number or Grievance ID (the reference number you got when your complaint was registered).
  3. Step 3: Enter the number in the field.
  4. Step 4: Click Check Status“.
  5. Step 5: Your full grievance record and its current status will appear on the screen instantly.

You can also view your grievance status at your Grama/Ward Secretariat through the staff’s WEA login.

How to File / Raise a Thalliki Vandanam Grievance

If your child is eligible but did not get the benefit, here is how to file a grievance:

  1. Visit your Grama or Ward Secretariat with your Aadhaar and supporting documents.
  2. Explain your issue. The Digital Assistant (DA) or WEDPS will raise your complaint through the NBM portal.
    • For “eligible but not listed”: the DA/WEDPS raises a Service Request via the NBM login.
    • For technical ineligibility: staff go to Create Grievance → Thalliki Vandanam → Grievance Type: “6 Step Validation Parameters”.
  3. For all other issues, a Service Request is raised through the APSeva Portal at the Secretariat.
  4. Collect your acknowledgement / Grievance ID to track the status later.

Documents Required for a Thalliki Vandanam Grievance

Make sure you have these documents ready before you submit your complaint: 

  • Student’s Aadhaar card
  • Mother’s / guardian’s Aadhaar card
  • Bank passbook copy (Aadhaar-linked account)
  • Proof of school enrollment / school ID
  • Income certificate and caste certificate (if applicable)
  • Residence proof
  • For orphans/special cases: orphanage certificate or legal guardian declaration

Common Reasons to File a Thalliki Vandanam Grievance

You may need to file a grievance in these situations:

  • Your child is eligible but missing from the beneficiary list.
  • Your record shows “Not in Database” due to UDISE errors (missing Aadhaar, wrong date of birth, or PEN not updated).
  • Your bank details are wrong or the payment failed.
  • You were marked ineligible by technical error (like a faulty electricity bill or wrong land record).
  • You have two eligible children but only one received the payment.

Thalliki Vandanam Grievance Escalation Levels

If your grievance is not solved at the Secretariat, you can escalate it step by step:

  1. Grama/Ward Secretariat (DA/WEDPS): The first point of contact for all complaints.
  2. School / MEO (Mandal Education Officer): For UDISE and school record corrections.
  3. DEO (District Education Officer): For unresolved education-record issues.
  4. PGRS cell in your district: Especially for “Not in Database” cases.
  5. Spandana / PGRS portal (pgrs.ap.gov.in ): File and track online petitions with a tracking number.
  6. District Collector: A written appeal for serious, unresolved cases.

What Happens After You File a Grievance?

After you file a grievance, here is the process:

  • Your complaint is logged in the GSWS system.
  • GSWS only collects the complaint it does not directly change school records.
  • For UDISE/school errors, the grievance is forwarded to the School or Intermediate Education Department, which fixes the Aadhaar, child-school mapping, or UDISE+ data.
  • Once corrected, your child’s name is added in a later phase, and the ₹13,000 is credited in the next installment.

So a grievance often takes time because school records must be updated first. Filing early before the next phase release gives you the best chance of being included.

Things to Remember Before Filing a Grievance 

  • Always keep your Grievance ID / acknowledgement to track the status.
  • File early, before the next payment phase, so your name can be added in time.
  • Give correct, clear documents to avoid rejection.
  • Fix your NPCI mapping at the bank if the issue is payment-related.
  • Follow up at the Secretariat or on the grievance portal if there is no update.

Thalliki Vandanam Helpline

If your grievance is not solved, you can get help through:

  • WhatsApp Helpline: +91 95523 00009
  • Grama / Ward Secretariat (first point of contact)
  • PGRS / Spandana portal: pgrs.ap.gov.in

Always use only the official GSWS-NBM portal and avoid fake websites asking for money.

Conclusion

Filing and tracking a Thalliki Vandanam grievance is simple. To check your status, visit bm-sgsw.ap.gov.in/BM/Grievancestatus, search by your Aadhaar or Grievance ID, and click “Check Status” — no OTP is needed. To file a complaint, visit your Grama/Ward Secretariat with your documents and collect your Grievance ID.

If your issue is not solved, escalate step by step — from the Secretariat to the MEO, DEO, PGRS/Spandana, and Collector. Keep your documents ready, fix any NPCI mapping problem, and file early so your name is added in the next phase. For help, use the WhatsApp helpline +91 95523 00009.

Frequently Asked Questions (FAQs) 

1. How can I check my Thalliki Vandanam grievance status online? 

Visit bm-sgsw.ap.gov.in/BM/Grievancestatus , choose to search by Aadhaar number or Grievance ID, enter it, and click “Check Status” to see your full grievance record instantly. No OTP is needed.

2. How do I file a Thalliki Vandanam grievance? 

Visit your Grama/Ward Secretariat with your Aadhaar and documents. The DA/WEDPS staff will raise your complaint through the NBM portal or APSeva portal, and give you a Grievance ID.

3. Do I need an OTP to check my grievance status? 

No. Unlike the eligibility check, the grievance status portal does not require OTP verification. You only need your Aadhaar number or Grievance ID.

4. What documents are needed to file a grievance? 

You need the student’s Aadhaar, mother’s Aadhaar, bank passbook copy, proof of school enrollment, and income/caste/residence certificates if applicable. Special cases may need guardian declarations.

5. My child shows “Not in Database”. What should I do? 

This is usually a UDISE data error. File a grievance at your Secretariat. It will be forwarded to the Education Department to fix the Aadhaar or school-record issue, and your child may be added in a later phase.

6. What are the common reasons to file a grievance? 

Being eligible but missing from the list, wrong bank details, “Not in Database” status, technical ineligibility (like a faulty electricity bill), or only one of two eligible children getting paid.

7. Where can I escalate my Thalliki Vandanam grievance? 

Start by visiting your Grama/Ward Secretariat. If your problem is not solved, contact the MEO, DEO, or the district PGRS cell. You can also file a complaint on the Spandana/PGRS portal. If needed, take the matter to the District Collector.

8. How long does a Thalliki Vandanam grievance take to resolve? 

The processing time depends on the problem. If your records need to be corrected, it may take a few days or weeks. After the correction is completed, the ₹13,000 payment is usually sent in the next phase. 

9. Will my payment come after the grievance is resolved? 

Yes. If your grievance is approved and your records are corrected, your name is added to the beneficiary list and the ₹13,000 is credited in the next installment.

10. What is the helpline for Thalliki Vandanam grievances? 

Use the WhatsApp helpline +91 95523 00009, visit your Grama/Ward Secretariat, or use the Spandana/PGRS portal (pgrs.ap.gov.in ) to file and track grievances.

Read our article:Thalliki Vandanam Scheme


Read our article:Thalliki Vandanam Scheme Status Check


Read our article:Thalliki Vandanam Eligible List PDF


Read our article:Thalliki Vandanam Payment Date

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